Legal
Refund policy
Last updated: October 7, 2026
Starter costs USD 5 per month (USD 50 per year), Radar USD 10 per month (USD 100 per year) and Autopilot USD 20 per month (USD 200 per year), all paid from the day you subscribe. Paddle.com Market Limited is our merchant of record: it sells the subscription, collects any tax and issues your receipt and any refund.
Who we are
- Legal name
- SOFTWEEN YAZILIM LİMİTED ŞİRKETİ
- MERSIS number
- 0772146927900001
- Tax ID
- 7721469279
- Address
- Ankara Cad. Yenişehir, 360 Office No:405 Kat:2 Ofis:17, 34912 Pendik / İstanbul, Türkiye
1. No free trial
There is no free trial. Before you pay, your best match in every category is open, so you can judge the quality first. Starter, Radar and Autopilot are then paid from the day you subscribe.
2. 7-day money-back guarantee
If your plan is not right for you, ask within 7 days of your first payment and we refund that payment in full. You do not need to give a reason.
3. Renewals
You can also ask for a refund of a renewal, monthly or yearly, within 7 days of the charge if you have not used your plan since that renewal. Once a period is under way and you have used your plan in it, cancelling stops the next renewal but does not refund the current period.
4. How to ask for a refund
- Write to support@getfund.space from the email address on your account and include the date of the charge, or
- reply to your Paddle receipt, or use https://paddle.net to find your purchase and contact Paddle.
5. How refunds are paid
Paddle returns the money to the payment method you used, including any tax it collected. Banks usually show it within 5 to 10 business days. When a refund is issued, your plan ends at that point.
6. Cancelling
Cancel at any time from Billing in your account, which opens Paddle's customer portal. The yearly plan is optional: it renews once a year, and the 7-day refund of your first payment applies to it as it does to the monthly plan. Your plan stays active until the end of the period you paid for.
7. Your statutory rights
This policy adds to your rights and does not limit them. If you are a consumer in Türkiye or the EU, you have a 14-day right of withdrawal for distance contracts. For digital services that start at your request before that period ends, the right of withdrawal can end once the service has been provided; our 7-day guarantee applies in any case. Paddle's buyer terms also apply: https://www.paddle.com/legal/checkout-buyer-terms
8. Contact
Billing questions: support@getfund.space.