Legal
Refund policy
Last updated: 29 September 2026
Starter costs USD 5 per month and Radar USD 10 per month, each after a 7-day free trial. Paddle.com Market Limited is our merchant of record: it sells the subscription, collects any tax and issues your receipt and any refund.
Who we are
- Legal name
- SOFTWEEN YAZILIM LİMİTED ŞİRKETİ
- MERSIS number
- 0772146927900001
- Tax ID
- 7721469279
- Address
- Fenerbahçe Mah. İğrip Sk. No: 13/1 Kadıköy / İstanbul, Türkiye
1. Free trial
Starter and Radar start with a 7-day free trial. Cancel before the trial ends and you are not charged at all. There is one free trial per customer.
2. 7-day money-back guarantee
If your plan is not right for you, ask within 7 days of your first payment and we refund that payment in full. You do not need to give a reason.
3. Renewals
You can also ask for a refund of a monthly renewal within 7 days of the charge if you have not used your plan since that renewal. Once a period is under way and you have used your plan in it, cancelling stops the next renewal but does not refund the current month.
4. How to ask for a refund
- Write to support@getfund.space from the email address on your account and include the date of the charge, or
- reply to your Paddle receipt, or use https://paddle.net to find your purchase and contact Paddle.
5. How refunds are paid
Paddle returns the money to the payment method you used, including any tax it collected. Banks usually show it within 5 to 10 business days. When a refund is issued, your plan ends at that point.
6. Cancelling
Cancel at any time from Billing in your account, which opens Paddle's customer portal. There is no annual commitment. Cancel during the free trial and you pay nothing; after that your plan stays active until the end of the period you paid for.
7. Your statutory rights
This policy adds to your rights and does not limit them. If you are a consumer in Türkiye or the EU, you have a 14-day right of withdrawal for distance contracts. For digital services that start at your request before that period ends, the right of withdrawal can end once the service has been provided; our 7-day guarantee applies in any case. Paddle's buyer terms also apply: https://www.paddle.com/legal/checkout-buyer-terms
8. Contact
Billing questions: support@getfund.space.